eCommerce California

eBay: Seller intervention from 72hr to 4hr

Seller health tracked across 8 systems. Seller health score took 72 hours to compute from batch ETL.

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The Challenge

Why eBay Needed a Power BI Solution

Seller health tracked across 8 systems. Seller health score took 72 hours to compute from batch ETL.

The Solution

What We Built

Power BI Premium connected to Snowflake via DirectQuery. Real-time seller health dashboards for 1.2M US sellers.

Technologies: Snowflake, Power BI Premium DirectQuery, Azure Data Factory

The Results

Measurable Outcomes

Seller intervention from 72hr to 4hr

Seller suspension rate down 18%. Seller NPS up 11 points.

“When you have a million sellers and a broken ETL you are always reacting to 3-day-old problems. Real-time Power BI changed that.”

— Director Seller Experience, eBay

FAQ

eCommerce Power BI — Common Questions

Power BI Premium connected to Snowflake via DirectQuery. Real-time seller health dashboards for 1.2M US sellers.

Seller intervention from 72hr to 4hr. Seller suspension rate down 18%. Seller NPS up 11 points.

Most Power BI projects of this scope are delivered in 8-16 weeks. Working dashboards appear within the first 2 weeks.

Snowflake, Power BI Premium DirectQuery, Azure Data Factory

Project Summary

Industry

eCommerce

Location

San Jose, CA

Key Result

Seller intervention from 72hr to 4hr

Contact

Director Seller Experience

Get Similar Results

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