Utilities Washington

Puget Sound Energy: Storm response from 90min to 12min

Grid ops used 12-year-old SCADA displays and Excel. Storm response coordination took 90 minutes.

The Challenge

Why Puget Sound Energy Needed a Power BI Solution

Grid ops used 12-year-old SCADA displays and Excel. Storm response coordination took 90 minutes.

The Solution

What We Built

Power BI Premium on OSIsoft PI and outage management. Real-time grid health with crew assignments and ETAs. Esri ArcGIS integration.

Technologies: OSIsoft PI System, Esri ArcGIS, Power BI Premium

The Results

Measurable Outcomes

Storm response from 90min to 12min

Customer satisfaction during outages up 22 points. SAIDI improved 14%.

“12 minutes vs 90 minutes to establish situational awareness is the difference between manageable and a crisis.”

— Director Grid Operations, Puget Sound Energy

FAQ

Utilities Power BI — Common Questions

Power BI Premium on OSIsoft PI and outage management. Real-time grid health with crew assignments and ETAs. Esri ArcGIS integration.

Storm response from 90min to 12min. Customer satisfaction during outages up 22 points. SAIDI improved 14%.

Most Power BI projects of this scope are delivered in 8-16 weeks. Working dashboards appear within the first 2 weeks.

OSIsoft PI System, Esri ArcGIS, Power BI Premium

Project Summary

Industry

Utilities

Location

Bellevue, WA

Key Result

Storm response from 90min to 12min

Contact

Director Grid Operations

Get Similar Results

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